1. Shipping Information
1.1 Processing Time
All Afroda garments are custom-made to order. Please allow up to 10 business days for processing and tailoring before your order is dispatched.
1.2 Shipping Time & Delivery
Shipping times may vary based on your location. Once your order is shipped, you will receive a tracking number via email.
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Estimated Delivery Time: 10 business days (excluding processing time)
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Shipping Carrier: Varies by country and destination
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Delivery Method: Standard international shipping
1.3 Shipping Fees
Shipping costs are calculated at checkout and vary depending on your shipping destination. Afroda is not responsible for any customs duties or taxes that may apply upon delivery.
2. Return & Exchange Policy
2.1 No Returns or Exchanges
Due to the custom-made and made-to-measure nature of our garments, all sales are final. Afroda does not accept returns, exchanges, or refunds once an order has been placed.
2.2 Made-to-Measure Items
Each outfit is handcrafted according to the client’s specific measurements and style preferences, ensuring a personalized fit and experience. Please ensure all measurements and order details are accurate before submitting your order.
2.3 Damaged or Incorrect Items
In the rare event that you receive a defective or incorrect item, please contact our support team within 48 hours of delivery at [insert email]. Include your order number and clear photos of the issue. We will assess the case and offer a resolution if the item is proven to be faulty or incorrect.
3. Order Cancellations
As garments are custom-made, orders cannot be cancelled once production has started. If you wish to cancel your order, please contact us within 24 hours of placing it. After this window, the order will proceed to production and cannot be changed or refunded.